How long have you been in the bead business? We started selling beads 11 years ago from a booth in the French Town of Soulard in St. Louis, Missouri. Beads weren't cool back then and websites were just beginning. The weather in St. Louis is often icy during Mardi Gras so the gypsy owner went inside the bars to sell because it was too cold on the streets. She gave them a percentage sold. Soon, the bars were buying and selling her beads. Love really does Grow because now her warehouse (Jewelry Box) holds millions of unique strands. We have the most exclusive line of Rainbow Beads, Glow in the Dark Beads, and 33" Throw Beads in the USA. Now we have grown to specialize in School Team Colors and can custom make beads for any event. Being one of the first websites, helped us to grow also. We are proud to offer assistance to those selling and throwing beads and use our experience to help. We tell you straight. We know what we're doing. We are a small company with big dreams, but we keep it personal and love what we do.

Why don't you have a shopping cart? We believe at Love Grows that it is important to discuss your needs personally. Many items come in and out of stock so rapidly that often you think you are ordering something, but later find out that it's not coming. You think your charge card is in the air somewhere which is somewhat strange. We know it would be easier for us to have a shopping cart, but know from experience that talking one-on-one avoids confusion. Often, we can suggest items that you might not have considered. We have over 2,000 different bead types. We know our inventory best and are happy to assist you. What are your hours of operation? Love Grows is a wholesale outlet and not open to the general public. We do not compete locally with our vendors as a retail location and only allow customers to shop in our store if they have a Tax-ID number. We are open 6 days a week, Monday through Saturday from 10:00 AM until 5:00 PM between January 1 and Fat Tuesday to assist our vendors and internet phone customers. During our slower months, March through November we are open 5 Days a week, Monday through Friday from 11:00 until 4:00. You can always fax your order after hours using the printable order form on this site, especially if you already have an account with us (Fax # 314-962-0408.) You can always call our 24 hour hot-line at 1-888-756-8347 if you have an immediate need to address! Also, you may e-mail 24 hours a day to lovegrows@lovegrows.com What happens if I don't like the merchandise? We do not accept returns for any reason without an authorization number from our office. Notification of returns must be made within 7 days of the shipping date. Returned merchandise must be shipped freight pre-paid. C.O.D.or freight collect returns will not be accepted. We do not reimburse return freight. We reserve the right to charge a 10% re-stocking fee on all returned merchandise. Absolutely no returns for unsold merchandise after an event. All refunds are remitted in the form of a check. Credits for Credit card purchases are applied to the credit card account. In 11 Years we have only had 4 returns.

Do I pay sales tax? Only Missouri residents pay sales tax (7.5%), unless a Tax Letter or Tax ID Number is faxed to 1-314-962-0408 before the order is processed. Out of state customers do not have to pay sales tax.

How can I become a rep? The world is a very large place. We just can't get to everyone that would love our products. We have Reps in many states who make extra cash helping us out. Maybe you would be interested? There are different types of ways you can do this. Call personally if you're interested and we will discuss these options with you. Often, we drop ship for our Reps and they get paid without touching product. There is nothing in my experience more fun than selling beads. You get to make every party fun. Most bead customers are truly exciting people. All reps must be very familiar with the computer as our business is computer based. A lap top is often a useful selling tool to avoid walking samples around everywhere. Call our 24 Hour Hot Line 1-888-756-8347 and talk with the owner personally.

How is the merchandise shipped? Merchandise is usually shipped by UPS Ground Service. Overseas orders are by Parcel Post only. No P.O Box address may be used according to UPS requirements. We package your order and then weigh it. We can estimate shipping, but cannot tell you exact shipping amounts until the order is packed. We will be glad to fax or e-mail what has been added in shipping if you so request. How long will it take to receive my order? Continental U.S.: For standard delivery, allow 7 to 10 business days. Orders are shipped UPS Ground Service. Based on UPS schedules, shipments arrive within 5-7 working days after the order is filled to most destinations within the Continental United States. However, we cannot guarantee delivery times. For express delivery, allow 3-4 business days and use the express delivery rate shown on the order form. Alaska, Hawaii, Puerto Rico: For standard delivery, please allow 3-4 weeks and add $5.00 to the standard delivery rate shown on the order form. For express delivery, please allow 3-4 business days and add $5.00 to the express delivery rate shown on the order form. International: Please add 50% of your merchandise total for shipping and handling charges. Balance due will be billed or over payment will be refunded. What are the payment options? Credit Cards: Visa, MasterCard, Discover and American Express are accepted. Charge by phone when you place your order. Call 1-888-7-Love Grows (1-888-756-8347) to give credit card information. When your credit card is approved your order will be shipped. Cashier's Check or Money Order: Do not send currency. Personal checks will be cashed before merchandise is shipped. Remember, verifying shipping is important before any money is sent. Call in your order and then send payment to LOVE GROWS, 2452 DOROTHY AVE. ST. LOUIS, MO 63144 or fax your order using the order form at this site. When payment arrives or credit card is approved, your faxed order will be processed in the time frame specified above.

What if my merchandise is damaged? We carefully check merchandise before shipping. We play fair. If there appears to be any breakage when you receive your shipment, inspect your order at once and have the delivery agent note it on the delivery receipt. Then file a claim with the carrier for any losses as soon as possible and call us. Since it is impossible to check every strand in a gross bag of 33" beads, expect a couple to be broken. We are very proud of the quality of our beads, but they are just plastic beads. Unfortunately, since our RAINBOW BEADS are attached by color in Hong Kong, we sometimes have a few, especially in the Rainbow Line that will be broken in the 33" lengths. Most are easily fixed by twisting. We have noticed that the Rainbow Hearts do tend to have a few (estimate 3) that are broken in a gross of 144 Pieces. Our staff warns all customers who order Rainbow Hearts that this is a possibility.

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(314) 664-9669 | 1-888-7-LOVE-GROWS  
1-888-756-8347 | FAX 314-962-0408
808 Russell | St. Louis, MO 63104